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How Curated Customer Insights Mislead You
Customer feedback is important. But what if these carefully curated feedback channels are actually giving you a dangerously incomplete picture of your market?

Scott Schang
Jun 183 min read
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Why More Data Doesn't Equal Better Decisions
Companies have invested billions in business intelligence platforms, data warehouses, and analytics dashboards. Yet many executives still find themselves making critical decisions based on gut instinct rather than data-driven insights.

Scott Schang
Jun 103 min read
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Unlocking AI's Potential as a Strategic Co-Creator
The real transformative potential of AI isn't as a digital assistant—it's as a strategic co-creator. That's AI's potential.

Scott Schang
Jun 63 min read
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Structured Input, Creative Output: Designing AI Experiences That Transform
Giving business leaders too much freedom in their interactions with AI reduces the value of the results. Counterintuitive, we know. But this is why it happens.

Scott Schang
May 234 min read
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The Real Magic of AI: Experience Over Output
After two years of working with businesses implementing AI, I've found the real magic of AI isn't in the output at all. It's in the experience.

Scott Schang
May 224 min read
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Why AI Demands a New Approach to BI
AI implementation needs to be driven by subject matter experts, but even these experts require fresh perspectives to effectively leverage these tools. And then they need help taking the next steps.

Scott Schang
May 123 min read
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The Power of Deep Research AI Models
Deep research AI models that fundamentally change how businesses can access and leverage intelligence.

Scott Schang
Apr 183 min read
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Using AI to Transform Your Business
AI can identify precisely which "20% levers" in your business will yield exponential results.
Rick Grant
Apr 144 min read
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How Boards Should Be Using AI Now
What would it mean for a midsize company board to have access to hundreds of pages of contextual research? AI can do that.

Scott Schang
Apr 92 min read
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Understanding the Problem AI Solves
According to a new report from Relex Solutions, 60% of companies that have invested in AI say it’s not working . The stated problems: are...
Rick Grant
Apr 23 min read
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Business Fundamentals and the AI Revolution
As AI transforms how consumers discover and interact with businesses, effective communication becomes more critical, not less.

Scott Schang
Apr 13 min read
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Why the AI Tide Cannot Be Stopped
Many are still struggling to find ways to fully integrate AI tools into their businesses, even so it’s changing everything we think about creating with computers.

Scott Schang
Mar 183 min read
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The New Currency in Financial Services
Today's homebuyers, particularly younger generations, have a fundamental objection to traditional financial services approaches: they don't want to be treated like consumers. They want to be empowered partners in their own financial journey.

Scott Schang
Mar 112 min read
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AI: Ushering in a New Renaissance of Thought
Anyone with access to a web router or hotspot can find an answer to literally any question they pose. But is it making us any smarter?
Rick Grant
Feb 264 min read
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Keeping Humans in the Loop: An AI Imperative
AI is capable of doing great things for businesses, but its power is multiplied when it works with a human worker.
Jamie Lasher
Feb 203 min read
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RBI Recognized As Leading Industry Innovator
PROGRESS in Lending has recognized Redefining Business Intelligence (RBI) as a leading industry innovator.
Jamie Lasher
Jan 283 min read
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A Look into the Future of AI and Mortgage
AI burst into the business world with amazing speed. Scott Schang discusses the exciting possibilities.
Jamie Lasher
Jan 154 min read
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How RBI is Changing the Data Science Game
Advancements in AI have made applying data science to BI possible for companies of virtually any size. It's changing the data science game.
Jamie Lasher
Jan 82 min read
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3 Challenges Leaders Face in a Big Data World
Without data science, leaders find themselves floating in a sea of data they can’t make sense of. But what exactly is this new discipline?
Jamie Lasher
Dec 25, 20242 min read
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What Data Matters Most in Mortgage Origination?
Predictive analytics tools, powered by data science, can identify patterns in LO behaviors that predict future performance.
Jamie Lasher
Dec 18, 20242 min read
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