We want to thank Tony Garritano, Founder and Chairman of PROGRESS in Lending, and his team, for recognizing Redefining Business Intelligence (RBI) as a leading industry innovator with the 2025 Innovation Award.

It was our goal to create the most innovative AI-focused data science firm in the industry. It turned out, we are the only ones, for now. Thanks to Tony and his team, we now have an award to show for it. Here’s what he said when he announced the awards:
“This honor is the Gold Seal when it comes to recognizing true industry innovation. All applications were scored on a weighted scale. We looked for the innovation’s overall industry significance, the originality of the innovation, the positive change the innovation made possible, the intangible efficiencies gained as a result of the innovation, and the hard cost and time savings that the innovation enables industry participants to achieve.”
Tony and his team looked at RBI and realized they were looking at the industry’s first outsourced data science company and saw that we had created the AI tools and human-in-the-loop processes that finally allow the industry to pull actionable insights from the very large data sets they already control.
As our CEO Laura Lasher put it: “No one has access to more consumer data than the mortgage industry. Add that to the lender’s performance data and leaders are floating in information. Investments in Business Intelligence (BI) software were supposed to help lenders make sense of this, but have thus far provided information but few insights. AI has the potential to change all of that if properly used.”
As the previous President of Mortgage for Arbor Bank, Laura knows what she’s talking about.
What PROGRESS Found in RBI
Founded in 2023, RBI empowers industry leaders by employing sophisticated AI research techniques to deliver comprehensive reports and strategic recommendations. Acting as an outsourced data science department, RBI helps clients make data-driven decisions to innovate. RBI combined experienced human analysts with AI technology, which we felt was an innovative new approach to better executive decision-making.
We are honored that PROGRESS agreed with us. It was time for a solution.
In the past, lenders only had two avenues available to them in the search for better decision-making. They could either hire the most experienced executives they could in the hope that their time in the business would give them insight that would drive better decisions, or they could hire expensive market research teams to make sense of the data they controlled.
By combining AI with human business analysts who know the industry and can spot hallucinations and other AI errors, RBI has changed the game at a price point well below that of setting up and staffing a data science department. The result is augmented analytics, which uses AI to automate data collection and initial analysis followed by human business analysts who harvest insights, all provided on an affordable outsourced basis.
The company’s RBI Playbooks are already in use across the industry, providing actionable information to lenders with built-in action plans, all based on large data sets processed by well-trained and supported AI overseen by experienced industry experts.
How are you using AI to make better decisions? Most leaders have not been trained to take full advantage of these powerful tools. Schedule a call with us today. We’ll tell you what we know and what you can do now to win a competitive advantage over your competitors. We look forward to it.
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